I totally agree with you on the cheap workmanship of their settings. Have you contacted DI customer service? If so, they won't help you either. I've been dealing with BELLA which is a supervisor, she is totally worthless. We purchased a crown of light and had it put in one of their settings and the very next day I lost one of the stones and there is currently another one missing, we spend almost $24, 000 dollars on this ring. I would write to the CEO of the cruise line and let them know what happened. I am in the process of writing to Carnival Cruise Lines about my experience with these people. DO A SEARCH FOR DIAMONDS INTERNATIONAL COMPLAINTS and you will see all kinds of stuff. I am going to post on every website I can find and I am going to comment on all YOUTUBE videos and I am going to post on the Cruise Lines website under FUNVILLE. I suggest EVERYONE that has had a bad experience with this company POST everywhere you can to get the word out there.
If you paid with a credit card, call the credit card company and they will help you. I would also file a complaint with the NEW YORK ATTORNEY GENERALS office and BBB. I've been dealing with BELLA which is a supervisor, she is totally worthless. We purchased a crown of light and had it put in one of their settings and the very next day I lost one of the stones and there is currently another one missing, we spend almost $24, 000 dollars on this ring. I would write to the CEO of the cruise line and let them know what happened. I am in the process of writing to Carnival Cruise Lines about my experience with these people. DO A SEARCH FOR DIAMONDS INTERNATIONAL COMPLAINTS and you will see all kinds of stuff. I am going to post on every website I can find and I am going to comment on all YOUTUBE videos and I am going to post on the Cruise Lines website under FUNVILLE. I suggest EVERYONE that has had a bad experience with this company POST everywhere you can to get the word out there.
EVERYBODY that posts on this website about DIAMONDS INTERNATIONAL needs to file a complaint with the NEW YORK ATTORNEY GENERALS office and the BBB. The attorney generals office will investigate.
I've been dealing with BELLA which is a supervisor, she is totally worthless. We purchased a crown of light and had it put in one of their settings and the very next day I lost one of the stones and there is currently another one missing, we spend almost $24, 000 dollars on this ring. I would write to the CEO of the cruise line and let them know what happened. I am in the process of writing to Carnival Cruise Lines about my experience with these people. DO A SEARCH FOR DIAMONDS INTERNATIONAL COMPLAINTS and you will see all kinds of stuff. I am going to post on every website I can find and I am going to comment on all YOUTUBE videos and I am going to post on the Cruise Lines website under FUNVILLE. I suggest EVERYONE that has had a bad experience with this company POST everywhere you can to get the word out there.
Hi James, We just purchased a 1.84 karat Crown of Light from DI and the single stone started out at $33, 000 and the setting I picked out started at $2699.00 for a total of $35, 699.00, they came down to $28, 000 and then we offered them 22, 000 and and they were willing to let us walk away. So we offered them $23, 000 and it was still a no go and we made our final offer of 23, 500 and they took it. We always cut the price by 30 to 35%. I took the ring to an independent appraiser when we got home and she appraised the ring for $31, 220. Which we were real nervous that we might of paid to much but luckily we didn't. The problem is the the small diamonds are falling out of the ring. I lost the first one the day after we bought it and now i have another one missing. We will NEVER do business with DI again as they DO NOT back their merchandise and after reading some of the posts of people sending their stuff back and them stating they never received the merchandise and posts stating it wasn't the same stone when they recieved it back. I chose to have a local jeweler fix my ring and replace the diamond but if you read the back of the receipt this VOIDS your warranty with them, which is fine with me because you can't trust this company. The shopping experts on the cruise ships make a commission on ALL sales so of course they are going to talk DI up. Hopefully by posting here and other websites this will save some people from falling victim to Diamonds International. Also look at complaints on /link removed/
