I called CompUSA and said I wanted to return the computer and buy it the next day in order take advantage of the tax break. I was told that I could return it and that they would give me a gift card (I paid cash $578 including a $200.00 rebate) in order to hold the merchandise for me to purchase the next day.
I returned to the store the next day to buy the computer with the gift card, only to find out that they could not find the computer after searching for 45 minutes.
The store manager told me they would give me an upgrade for no additional cost. When I went to the counter to pay for the computer the total came to $528.00 with only a $100 rebate. That left $150 on the gift card
I told them that I wanted my cash back since I paid cash originally and only did what I was advised to do buying the gift card. They refused to return my money.
In order to save $45.00, I am now out $150. I feel as though I was duped into buying the gift card as a means for CompUSA retaining as much of my money as possible.
I will use any means possible to get my money. I am a retired grandmother and live on a pension.
