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MBTA

Kansas City, US
Registration date: Jul 02, 2011
0 helpful votes

MBTA’s comments

Which company do you finally go with? They all seem to be worthless. We ordered a carport to cover our RV at the lake. The company we placed an order with was T-N-T Carports. The company said they would deliver in 6 weeks. The only time my husband could meet them was a Saturday. Our property is 2 hours south of our home. My husband's company was offering overtime, which he has never passes up, but did so he could get his carport. My husband was at our lake property by 9 am since they were meeting him there "mid morning". I called him several time during the morning to see if they were there...nope! At noon someone knocked on our front door. It was a hispanic, young man, who could not speak english. He pointed to my husband's name on the work order and said, "Dat you?" I responded, "It's my husband." He said, "Buiding here?" I said, "No, building here." Pointing to the directions to our property, the next line under our address. Then I said, "Two hours south of here." He seemed astonished. Went back to his pickup, got a map. I showed him where he needed to be. He then went to his pickup to get his GPS unit...this is where I had him. I am employed by Garmin International. I got my Garmin and entered the coordinates in his unit from my unit. Then he was on his way. Keep in mind it was noon on a Saturday. Finally, at 5 pm a spanish speaking woman called and wanted our address because their battery died in the GPS. Ha! Not if they had a vehicle power cable. Anyway, we never got our building that weekend. Last weekend we were on vacation, k driving to Lake Michigan, which this company knew, and they called us to tell us they could deliver the building on Saturday. My husband reminded them we were on vacation and would not be available. They called back this week to let us know they could deliver in about 3 weeks and since there has been so many problems they would refund our deposit. He thought about it and called them back today and told them to send it back. He also told them they were the worst company he has ever delt with, ever! Someone suggested Carolina Carports. Now I read this. So I ask you...who in the world do we hire to do this simple job?