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brian123456

covngton, US
Registration date: Jun 30, 2011
0 helpful votes

brian123456’s comments

I have been shopping for TV and decided on giving Abes of Maine as they had what I wanted at a good price. After I place the order on-line I got a call from the store to "verify my order". After we reviewed the order and agreed it was correct the hard sell to upgrade my shipping and my mount for the TV started. After telling the sales guy "no thanks" 5 times he still kept going on until I told him that I wanted to cancel the order. He advised he could not help me with that and transferred me to customer service. I sat on hold for over 20 minutes until I was finally helped. When I did talk to someone in customer service and told them that I wanted to cancel my order they asked if I was given the upgraded shipping and mount that the sales guy was badgering me about would I keep the order placed. I agreed to keep the order placed and was told a follow up email would be sent confirming the upgrades. No email ever showed up, the order when reviewed was canceled and when I sent an email seeking clarification on the status it went unanswered.
While the low price was attractive, the overly aggressive sales tactics and poor customer service more then ruin any savings you can get. Don't walk away, RUN AWAY from this company and find a more reputable company to do business with