Experienced the same treatment on an order I placed at the end of May. They immediately charged my credit card without shipping product. When I called to ask about my order and shipment date they explained that the product I ordered (and was charged for) was on BACKORDER! I asked to have my ordered cancelled and my money refunded. They said they would do that, but did not. All email inquiries and request via phone were ignored. do NOT deal with this company. They do not practice good business (in my opinion)
