3/7/09 Happened to me too. Won't bore you all with the details but the highlights were that one of their subcontracted marketing agents said we could get the "sports package" listed for $7.99 a month but that it would include the NHL Center Ice package AND the NFL Sunday Ticket (that should have been a clue Sunday Ticket is exclusive to DirectTV!). It seemed too good to be true - so much so that we called 12 times before instillation to confirm. Along the way we spoke to 12 different reps & their managers (no long a mistake but conspiracy?) Once hooked up we obviously got none of what we ordered! We are negotiating with them now to get the dollar equivalent of their misrepresentations. The fact that so many different reps made the same "mistake" and the fact the the rep we are talking to now all of the sudden knows all the answers and is willing to negotiate compensation for the "mistake". After 12 calls we are now instantly lucky enough to find a rep that knows the answers? I think not - bait & switch all the way. I don't know about you all but I am sending a more detailed description to the New York State AG's office.
