My story is much like yours. I ordered a curriculum package but when it arrived I was at the hospital with my husband who had colon cancer. Because I did not pick the package up at the post office within 4 days they returned it to Homeschool Stockroom. A week later I called Homeschool Stockroom to ask them to resend the books or give me a refund. I called every day for 35 days and I was never allowed to talk to anyone and no one would return my call. Like you, I was treated very rudely. I was told that I was crazy, that I was never going to get my money back and the lady speaking told me she intended to ruin my credit. How, I don't know. I was also hung up on 4 times. I contacted the state attorneys office but had no luck because it was their word against mine and they lied. Any one considering them should find another company. Their customer service is the worst I have ever encountered and they have no compassion. My husband died and left me a single mother and the $500 they stole from me would have bought my children groceries and would have eased my worry
I have never purchased a dog from this breeder and I never will. Anyone considering buying a puppy from her should consider the question, if you are unhappy with your puppy from Robin for any reason, what name is she going to call you. Will she have a new one or will you just be a ###, a lying piece of ###, a sick house wife. Wow, this lady has no class! Such language from a lady! If she doesn't care about humans how can you believe she cares about animals? She truly sounds like a sick human being. May God watch over the animals in her care and I pray that God will put her out of business!
