The complaint has been investigated and resolved to the customer’s satisfaction.
My letter to them says it all:
Dear Eis Implement and John Deere Corporate
At the end of 2008 we purchased a John Deer Model E725 snow blower. The second time it was used, the auger collapsed, and I brought it in for repair. I was told that the auger was under warranty, but I would have to pay for the belt. That seemed fair enough at the time, so I...
