I had the same identical problem of credit card unwanted payments ! They said I had a free one month after which, upon my confirmation, they would have billed me £56.75pm. Then my credit card showed a monthly bill of £73.19! Pissed off and unhappy with Fasthosts Servers and the fact that I couldn't implement several basic HMTL modules on my website, I rang (having to pay premium fee) their allegeded 24/7 customer service 4 days before the end of the FAKE one month free trial. In two days I couldn't get through and after several minutes on the phone and at least 20£ spent in phonecalls I sent them several emails. They replied as if I was their worst enemy. They said they couldn't stop the credit card payment (that had already gone through for the 1st month free trial) and there was nothing they could do to prevent being billed £878.28 (£73.19 pm) instead of the £681 they claimed it would have costed if I had opet to renew the subscription after the one month free trial. (It's as if you call me and my radio or TV is loud, and you say to me.. can you pls switch it off as I can't hear you well.. and I reply.. sorry I can't as it is switched on). I sent them a letter. Nothing. I kept being billed for another 2 months. In the meantime I had to spend more money to send a recorded mail to my credit card company to ask them to cancel the payment, which in turn, simply sent a letter to Fasthosts to request the payment cancellation. To cut a long story short I had to pretend I lost the credit card with my Bank and cancel the credit card as well to avoid being billed on a new one. Apparently Fasthosts also sends a final £23 bill to whoever cancel (and rightly so) their credit card. I have spoken to several web developers, web designers, small and medium sized companies, start up enterpreneurs and whoever make the mistake of using Fasthosts has regretted it big time. I kept fortunately my cost, my loss and my stolen money low: £73.19 x 3 months + circa £25 in phonecalls + circa £10 in recorded mail = total £255. Much higher than that is the loss of several hours of my life which I could have spent more productively instead of dealing with their ### and the totally unecessary stress caused.
I think that this Company (that spend 600, 000£ on a single night out social event) is the biggest fraud in this Country and its directors shoudl be jailed. Moreover, an indipendent body should retrieve all the emails sent from customers that wanted to cancel their hostings service and force fasthosts to issue refund payments, possibly (hopefully) forcing them into liquidation.
If the money was not enough, then the Directors and their personal assets, houses, cars, pants and socks, should be sold to raise the money stolen to all its upset customers. I just wish that God is looking at these CRIMINALS and that they will pay in MEDICINES all the money that they have DELIBERATELY stolen to far too many people. This ### goes on from too many years and these ### are getting away with it... but the day will come.. that all the responsible ones will pay for it... it's just a matter of when.. not if...
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
http://www.hostsearch.com/review/fasthostscouk_review.asp
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
http://www.hostsearch.com/review/fasthostscouk_review.asp
http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
http://www.hostingwordpress.org.uk/fasthosts-hosting-review/
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re COWBOY THIEVES FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
http://www.hostsearch.com/review/fasthostscouk_review.asp
http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
http://www.hostingwordpress.org.uk/fasthosts-hosting-review/
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re COWBOY THIEVES FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
http://www.hostsearch.com/review/fasthostscouk_review.asp
http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
http://www.hostingwordpress.org.uk/fasthosts-hosting-review/
I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re FASTHOSTS:
http://www.hostratings.co.uk/host_review.php?id=19
http://www.webhostingjury.com/reviews/Fasthosts
http://www.fasthostsreviews.co.uk/
http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
http://www.hostsearch.com/review/fasthostscouk_review.asp
http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
http://www.hostingwordpress.org.uk/fasthosts-hosting-review/
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!
Follow @Fasthosts[censored] on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!
SPREAD THE WORD - AVOID FASTHOSTS !
