Do not use COIT. We used their Houston service for the first time in March 2011 and NEVER AGIAN. We have lived in our house for over 8 years and have had many service providers through to provide mostly excellent service. After the COIT visist we found an IiPod Touch was missing. Their management was extremely aggressive and rude and will not take any responsibility. I have filed a police report and will also now sue. They will not get away with this and have picked the wrong person to pick a fight with on this issue. We have managed to steer at least 15 potential customers away from them in the last few weeks and will continue to do so. When talking to their management one quickly realizes there is not much there (at least one of them is bordering on illiterate) and they are too stupis to figure out that 15 customers and counting has cost them much much more than the replacement value of the iPod. This is especially true when you consider that the life time revenue from these potentila customers could be substantial. COIT's cleaning process is also no better than any other. My advise - stay away from this dishonest organization.