Couldn't agree more with all of the comnments that I've read - if ONLY I'd read them before we had the work done by Hillarys. Roof blinds were fitted to our conservatory and after a few weeks the strings started to sag. It looked so amateurish - DIY at its worst. We have been contacting Hillarys with depressing regularity since October 2009 to no effect.
I would never ever do any business with these people again - to my mind they are thieves, cheats and liars.
Couldn't agree more with all of the comnments that I've read - if ONLY I'd read them before we had the work done by Hillarys in July adn Sep 2009. Roof blinds were fitted to our conservatory and after a few weeks the strings started to sag. It looked so amateurish - DIY at its worst. We have been contacting Hillarys with depressing regularity since October 2009 to no effect.
I would never ever do any business with these people again - to my mind they are thieves, cheats and liars and never even bother to respond to the complaints that they receive.
We ordered roof blinds for our conservatory in June 2009 - they were fitted in August 2009 and by Sep 2009 the strings were starting to sag. (O/N: CNE281 - Invoice: [protected] - £3, 012.00). We complained by phone and eventually in October (after 5 phone calls) a technician arrived to retension the blinds. He said they would need further retensioning "later". In Jan this year (2010) I noticed that the strings were sagging again and that the connections of ythe blinds to the top of the conservatory walls was pulling the plastic covers away from the ring beam around the top of the conservatory.
We contacted Hillarys again and they eventually (after a further 5 phone calls and an agreement that we would pay the costs of the technician) sent a technician on 4-Mar-11. He said that the installation was very poor and that he would be back to fix it. Nothing materialised and after further calls to Hillarys we were informed that the technicioan had been terminated and that they would be in touch - since then - nothing.
Don't go anywhere near these people - their after sales service is terrible, their installation is shoddy and their customer care is non-exisitent.
