What happened here is that there is no such thing as "Renewing" a training membership, since it goes on a term contract. (your regular gym membership is a month to month, and can be renewed, cancelled etc.) so therefore, when you thought you were "renewing your training" what so-and-so did over the phone was add another training account! This new training account extends past your previous account. Your training account is just like a cellphone plan. You have to send in a notice of cancellation for the contract to be terminated, otherwise your billing will be continued to be taken out every month. You should ask for a refund because the sales was misleading and say you would not like to keep your new account. And notice verbally is just as good as the magic dragon saying he is you on the other end of the phone line saying, "charge my card to this number!"... no, you did not sign (so nothing here is legally binding) check the facts on your state, but yes, your sales-trainer will get a big no-no for this, you haven't signed for anything. Cancel your first training membership, and you can do that through your operations manager (who knows everything about the club) and say you would like an end of term cancel. (unless you are done with LA FITNESS altogether, and then you can do a buy-out) (a buy-out is the one out of two ways to cancel your training account, which is paying off 50% of what is left on your contract) Good Luck!
