I odered from them via ebay. Two weeks after they shipped the item it's sitting in another state. No response to email, phone line busy. I faxed them and emailed a note saying I would dispute this charge and call the BBB if I din't hear back from them by the end of the day. A few hours later I received an email saying they need my correct address to ship out a replacement order. I guess I made up some address in the next state and used it just to mess with them?
This was Thursday (currently Monday). We'll see what happens.
@Disgusted:
I don't understand why you're seeking a modification if you have a large cash savings. Modifications are for people who can't afford their payments. If you can afford them, but just don't want to use your savings to do it, don't expect a lot of help from Citi.
Don't get me wrong, I understand that walking away from a house can be a good decision, but you need to show an inability to pay before Citi will reduce payments. That's just how it works. Don't get mad at Citi because the don't care if you don't like your payments. If you can afford them, you need to pay it or walk away. I don't blame you for trying, but getting mad seems foolish.
