I am having the same problem with this company...I have contacted the better business bureau and am waiting to hear back..I added 60.00 to my account and was told that the calls would cost me 4.06 to connect and .89 cents a minute...the calls are only 5 minutes in length at the facility my daughter is in...I accepted 4 calls from her and on the 5th call a recording came on saying there was only 1.48 left on my account...its a shame that a business can take a situation as bad as having a loved one in jail and turn it into a money game...I have no other option but to deal with them because they have the rights to 400 jails in 35 states...I found their head office
2200 Danbury Street San Antonio, TX 78217 United States Founded in 2002
Phone:[protected]
Fax:[protected]
www.inmatecallingsolutions.com
Key Executives
Mr. Tim McAteer
President and General Manager
Mr. Michael R. Smith
Managing Director and Business Development Consultant
Mr. John Goetsch
Vice President of Technology
Mr. J. Kirk Smith
Vice President
Mr. Brendan Philbin
Vice President of Business Development
Compensation as of Fiscal Year 2010.
I hope that some one reads this that can give me home numbers to one of these people...I am outraged and appalled that ppl would do this to someone in this situation
