For those who feel they got ripped off by saveonmyalarm, American Digital, Cen Com, you should be aware that Vonage recently agreed to settle a class action brought against Vonage by six former customers.
In particular, the action states :
The action seeks relief on behalf of Vonage customers: (i) declaring that Vonage
breaches its own Terms of Service by failing to allow customers to timely cancel their Vonage
service; (ii) declaring that Vonage’s advertising, Terms of Service, and business practices are
deceptive, misleading and unfair; (iii) declaring that the arbitration provision and limits on
liability found in Vonage’s Terms of Service are unconscionable and unenforceable; (iv)
directing Vonage to cease billing subscribers for Vonage services after they have requested
cancellation of Vonage’s service; (v) directing Vonage to refund all monies paid by subscribers
who cancelled their Vonage service within the first 30 days of operational service; (vi) directing
Vonage to refund all disconnection fees charged to subscribers who cancelled the service; (vii)
directing Vonage to refund, upon request, monthly charges for service on unused accounts after
customers requested cancellation of their service; (viii) directing Vonage to implement a onestep
process, on Vonage’s website, that will permit customers to cancel their service; and
(ix) directing Vonage to give notice to members of the Class of items (i)-(viii) above.
The class action asked for damages in excess of $5 million dollars. Vonage is now setting up website to settle the class action, with over one million dollars proposed to set aside to settle the class action.
If you feel you are ripped off by CenCom, these are examples law firms that you all should contact with:
http://www.seegerweiss.com/class-actions/class-action-attorneys/
http://www.cmht.com/practices.php?PracticeID=4
http://www.pswplaw.com/PracticeAreas/Consumer-Protection.asp
http://www.stritmatter.com/washington-personal-injury/seattle-class-action-lawsuits/
Most of these cases were funded on a contingency basis, that is, the consumers do not need to pay to the lawyers upfront.
Contact any law firms specializing in class actions in consumer laws to determine your legal rights immediately, even if you had previously settled disputes with CenCom
