I am also having the same trouble with Wildblue. If it is cloudy outside there is no service. I have had Wildblue for about three months on an 18 month contract. Is there any way out? I am filing a complaint with the FTC, but will I have any results?
SUCCESS! After two hours on the phone I finally got to an executive officer. I had asked the supervisor if they were under the governing body of the FCC or the FTC to see who to file the complain against. The man I spoke to was very nice and agreed to come and get the equipment immediately with no penalty. Keep trying you all!
Received my Verizon bill today and a $14.95 charge fro ESBI...never heard of them and did not sign up for their voicemail service. Verizon removed charge and advised me to call ESBI. ESBI is nothing but a bunch of scam artists. Hispanic accent so thick they can hardly be understood. I cancelled and got a confirmation #. Planning on reporting them to FCC, for all the good that will do. This is not Verizon's fault, they were very helpful in getting this resolved.