I finally received my cigarettes from this company along with this email:
Reference number: LTK15602107743X Please use this ticket number in any correspondence with us.
Subject: Order not recieved
Kathy,
We would like to apologize for the delay you have experienced. As you may or may not have already known, We are currently moving our shipping warehouse and updating our systems.
During this time, unfortunately, some orders have been delayed. We are working quickly to take care of the delay and to insure that future orders are shipped in a more appreciable time frame.
Your order has been shipped out on 12/16. The USPS Priority Tracking number for your package is 420859299101900112001124220570 . We would like to apologize once again for the inconveniences you have experienced. We would like to thank you for your patience during this transitional period.
Should you require additional assistance, please feel free to call us, or simply reply to this E-Mail. Our Customer Service Department is now open 24 hours to better serve you.
Thank you,
Customer Service
I do not know if I want to chance ordering from them again since it took so long to get solution to problem.
Hope some of you are getting answers.
