This company is a bnch of crap. I will write on every board I can find so I can deter as much business from them as possible. I hae had them for 6 years. Every time our alarm goes off, they call the house phone that the security line runs through, they say they call and can't get through so the cops, FD etc still come. I have called them and filled out their form 8, count it EIGHT times to ge the primary phone correct, still no. Customer service SUCKS. We just rented out our house and the new tenant doesn't want the alarm activated, I called and explained our situation and this company WILL NOT STOP OR END THE CONTRACT unless the house sold then we have to send in closing paperwork. It's an alarm system for Gods sakes. SO in order to keep you as a customer they bend you over and lock you in to a 3 year auto renewal contract then you have to give 60 notice when the contract renews. WTF !
Then the [censor] from customer service had the balls to mail me a copy of the contract highlighted to "stick it in my face" that I couldn't cancel. [censor] you and your piece of [censor] company and your [censor] employees!
This company is a bunch of crap. I will write on every board I can find so I can deter as much business from them as possible. I have had them for 6 years. Every time our alarm goes off, they call the house phone that the security line runs through, they say they call and can't get through so the cops, FD etc still come. I have called them and filled out their form 8, count it EIGHT times to ge the primary phone correct, still no. Customer service SUCKS. We just rented out our house and the new tenant doesn't want the alarm activated, I called and explained our situation and this company WILL NOT STOP OR END THE CONTRACT unless the house sold then we have to send in closing paperwork. It's an only an alarm system for God sakes. So in order to keep you as a customer they bend you over and lock you in to a 3 year auto renewal contract then you have to give 60 notice when the contract renews. WTF !
Then the [censor] from customer service had the balls to mail me a copy of the contract highlighted to "stick it in my face" that I couldn't cancel. [censor] you and your piece of [censor] company and your [censor] employees!
