gotta love their system. I just got done dealing with billing support and having them tell me my accounts were still active when i have the cancellation confirmations in my email. I don't mind being billed for something that I sign up for then forget to cancel but when I cancel something and get confirmation from your company. Don't tell me that I didn't cancel. I wound up sending the emails to the billing supervisor to finally get the accounts canceled. Now have to wait 7 days for my $80 to be refunded by them and then however long my bank takes to process it as well.