you have me wondering if you just work for buckeye to be named proud buckeye customer. I can blame them for my issues regardless of internet searches. My connection to the internet lasts about 10 seconds then drops nonstop. They have brought out 3 modems and same deal ever since using the arris cm550a modem. I even explained a firmware issue with that modem that other users have complained about with buckeye. They don't care. The tech who came to my house has tried to steal from me before while I was at work. My wife had to call in on him. He then on another visit attempted to cut at my hd wires behind my tv which have nothing at all to do with the modem. Then this time around refused to stick around to test the signal to see if it drops even after buckeye told him to get back when over the phone they witnessed it dropping 4 times during the phone call after he left. That was only 6 minutes after he left the house from hooking it up. From my view sending 1 crappy tech out over and over sends a bad signal. It makes them look bad. He is giving them a bad reputation. Plus now they have to pay him for a 4th visit to my house for something that would have took 1 visit if done right.
I am far from proud of their crap service. When I lived in Elyria I had Comcast and 0 issues with it. I only moved here to Sandusky to be near my job. Ever since I got here I have had a drop issue almost every week with them. Now it is almost every minute - every 10 seconds.
