same story, i told them to contact my attorney. my attorney advised me for future issues, told me to cancel using MY email service, print out and have notorized same day. save it and cover your ### so to speak. their service was acceptable but after the hell they've put me thru trying to cancel for going on six months while going in and out of the hospital! i finally spoke with two reps today with no resolution, not even a hint of compassion, little did they care that i have cancer and won't be around this time next year but on the bright side they'll never see another penny from me, and with any luck someone will do a search prior to signing up with them and find this entry. in conclusion all i can say is stay away from LOCALNET as the nicest thing to say about them is that LOCALNET SUCKS.
these unethical people did the same to me, i've been fighting cancer for a year plus now and prior to going into the hospital for my first surgery 6 months back i made multiple efforts to cancel service, email, calls, chat(timed out, leave a message) with no luck. i just get out of the hospital again and guess what, more nasty calls for $37 i don't owe. i finally connected with a real person today for the first time in six months and you know what they told me, its your fault, you didn't cancel according to our procedures, which i did several times, and to top it off melissa said "lots of people get cancer you still owe us $37." at that point i nearly lost it and told them to contact my attorney. i called him after that and would rather pay him hundreds than these ### a dime. localnet sucks, or i should say the people running the business do, they have no souls.
