My experience seems similar to others here. Delivery of LG refrigerator was bad. Sub-contractor couldn't be bothered to remove the doors = damage to the door of my house. Had to listen to a string of complaints about how hard it was to deliver (like it's my fault your 3rd grade education nets you such a job). Didn't bother setting up the appliance - didn't drop the leveling legs or even remove all the plastic = nice job! Glad I didn't have them hook up the water - that would have gone well
HH Gregg doesn't care a bit - attitude is "oh well, too bad for you".