yes i did buy an acer from Hervey Norman and followed to the letter what acer required for cash back and they made it a folly and moved the goal posts several times asking me to input info i had already done twice and i never got any cash back it is only 9 months later but i dont expect to get it. I will "never touch Acer again in my life". I am a computer tech for the poor, whenever a neighbor/friend (and as I work near free I have many friends) asks me what to buy, I tell everyone don't buy Acer, I say my wife's Acer blew up after 2 years, my friends Acer blew up after 2 years, my neighbors Acer blew up after 2 years and when I did buy my daughter a new Acer, Acer reneged on the cash back offer. This is a fraud they use to induce buyers, thinking it is a good deal comparative to others, without the cash back, the "others" are better, and "YOU DON'T GET THE CASH BACK" so don't bother with Acer at all or ever. You have been warned "don't buy Acer expecting a cash back offer to be honored" choose another brand like Toshiba who are better by far and compare price wise considering "you wont get cash back from Acer"
