I have used version 5.1 on Vista with no problems for several years (began with 4). The resources are well chosen and the program is very intuitive and easy to use. All transactions have been very forthright and honest, the staff very helpful without exception, and the owner responsive.
The economic turn of the past two years has hurt the company, and several key persons have left them. We all are anxiously awaiting version 6, which will be well constructed before it comes out. There is a certain hesitancy to prematurely put out an update that is not ready to go. This mistake was made with the 5.0 update, and many complained. This is still my preferred software for Bible study. It can be slow.
My only complaint is that they do not answer correspondence and seem to be locked in a world of their own, rather ignoring advice from users. In connection with this there is a strange silence about their plans; this has led some to turn to other companies for fear that Biblesoft has no future. Yet loyal users like myself believe the company is still rebuilding and will soon experience a full return.
The sudden release of Logos 4 and the consequent mass of reviews may be one reason Biblesoft is not so much in the forefront in reviews presently. Even reviewers have had difficulty connecting with their plans. It has been a long time since there was any update whatsoever, and the company owes it to their customers and to their future success to be more communicative and responsive to our pleas for information. Most users have invested a lot in resources with Biblesoft and justly fear losing what they viewed as a stewardship of monies given them by God to pursue the study of His Word. I have thought that just a little update several times a year would build confidence to keep using the product. Silence does imply disinterest, but they are not disinterested. If they are interested in their users, why not break this troubling silence and just encourage us a little bit? Nothing seems to be well tended surrounding the company when letters and calls are ignored. I think this to be bad for the company and not a very good expression of christian charity. I personally feel the company has distanced itself from me, will not simply communicate anything, and has somehow lost the confidence of a good many. But not me. I only pray they will show more consideration to us who have been a kind of "admiration society" and not hold us in the dark and feeling disrespected by them.
A short time back another publishing company wounded me and others when they sold add-ons up to they time they decided to discontinue their software. I never thought a christian company would do this, but they did. Some may harbor a fear this is happening once more-- but Biblesoft is not forsaking us, only struggling to get out of a setback so as to be able to serve us better. I think it proper to pray for them. They are doing their work as a ministry.
