I could say it is horrible support - if there were ANY support. There is none. You try the chat tool, never a response after you become number one. You try email, and if you are fortunate you get a reply where they tell you to use the knowledge base or call. You call, hold forever, and then your phone dies.
The first response to an email will be a standard canned text asking your ISP, how you have your system connected, what box you are using, etc. Filler stuff that does nothing to address a NON-network/telephone issue.
This company bought out the company I had a contract with fpr years. While the other company had lame support, this one has absolutely none.
Do not sign up with this company, even if it saves you a few bucks. You get what you pay for.. If you read this, you have been wrned.
