I just received the email requesting I send a fax of documents to prove what I entered. I have already an email saying my loan was approved, no fax necessary was in their ad. Now I am very leary after ready some of these complaints. If I go to another loan company and they put the money in the bank I will be in more trouble than I want. Still don't have the money I need. Go figure
You have every right to receive your information in writing. I am severely hearing impaired and I ask all the time. Never have been refused. Keep tabs on Santander. They took the accounts from CitiAutoFinancial. I had to tell them not to call me until 9 am. They called from Colorado and I'm in California. I've managed to pay my car payment for the last 2 years while on unemployment, Citi harrassed me with calls almost everyday, left messages all day.
Now looking for work and don't need my phone tied up, could be a job offer. In this economy they need new ways and more grace to handle this. Citi got bailed out in the first and second Stimulus!
