A very similar thing happened to the fan in our freezer. So, knowing it was already messed up-my husband removed the back panel to see what the problem was. We got another nice surprise! The tape that is used to seal a freon pipe (a very thin and rather frail pipe) was stuck to the panel, and broke the pipe when he pulled it off! YAAAY! And of course this is 4 years later, so it's obviously not covered by their warranty. But if you ask me, I'd say no judge or jury would disagree that it's their fault our fridge was now leaking freon! Of course they will never acknowledge my problem like real people-sending very vague and empty apologies via e-mail- so what can you expect from a company like this? Nothing! I agree that Amana is a name that needs to go down in flames.