I was sent this mystery package in the mail, along with a phone call/email/letter from my bank about an UNAUTHORIZED charge on my cc.
I contacted Eternal Minerals in writing via email about returning this. I was NOT going to pay for shipping of an item I did NOT order. They gave me some case# and told me to call their Customer Service #. All I wanted was a RETURN SHIPPING LABEL.
Two months later I receive a COLLECTIONS NOTICE from Equidata for $79.99. I replied to them that the DEBT is NOT valid. I also filed a complaint with the Attorney General's Bureau of Consumer Protection in Pennsylvania.
If you do a search on Eternal Minerals, it appears that this has happened to other people as well. It is a SCAM.
I received a mystery package in the mail, along with a phone call/email/letter from my bank about an UNAUTHORIZED charge on my cc a few days later.
I contacted Eternal Minerals in writing via email about returning this. I was NOT going to pay for shipping of an item I did NOT order. They gave me some case# and told me to call their Customer Service #. All I wanted was a RETURN SHIPPING LABEL.
Two months later I receive a COLLECTIONS NOTICE from Equidata for $79.99. I replied to them that the DEBT is NOT valid. I also filed a complaint with the Attorney General's Bureau of Consumer Protection in Pennsylvania. I am filing a CASE with the USPS for MAIL FRAUD too.
If you do a search on Eternal Minerals, it appears that this has happened to other people as well. It is a SCAM.
Eternal Minerals replies that it is "too late" to return their trial package...the one I NEVER ORDERED in the 1st place!
Let me understand this, you can just randomly send merchandise to people unknowingly and charge them for it, if they don't pay, then send them to Collections? That's what Eternal Minerals does to stay in business.
Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.
If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.
If you should receive such an unauthorized package from Eternal Minerals, be sure to file a case either Online or PDF form for Mail Fraud.
