I disagree with the complaint by Mrs Chetta, based purley on my recent experience.
I was looking for a small venetian blind for a downstairs room and was intent on buying from a particular blind company. However, after reading numerous bad reviews of that other company I saw someone advise readers to try Bob The Blindman. I did so and received my blinds today. They appear to be good quality - certainly meeting my expectations fully. I had previously contacted Bob The Blindman to seek advice and found the staff to be attentive and helpful. Overall, I am very pleased with Bob The Blindman, would certainly recommend them to my family and friends and will be using them again in the very near future. I have also posted on the 'localmole' website, which gives a bit more detail about my experience.