My son, a minor place an unautorize order. When I found out 5 hours later, I try contacting duty free, and comes to be that thier mail box was full. I email them 4 times. Was email back with them stating that the bank trasaction was already process and that what they needed was a copy of my ID to ship cig. Without the ID (note my son is only 15) they would not ship cig. but would in the mean time keep my money. What now? I am at a lost with this SCAM. Stay away. There has to be someplace where all this can be reported.