I agree with the above comment. If you want to trade actively learn the proper products so the rest of us don't have to pay higher expense ratios. companies can't be held responsible for you ignorance.
People can't be held accountable for your ignorance. Maybe by learning to not procrastinate you could get a lot furthur than you are now. I don't understand how poeple can always complain about service from any type of company when you wait for the last minute to do anything. You sound like the kind of person that would expect the world to bend over backward and have unrealistic expectations. Best of luck moving forward. And by the way, the compliant you have is irrevelant because it is an irs compliant, belive it or not, investment companies can't change tax laws. best of luck
Wow, sounds like you were a real problem client. I have done business with many investment firms and hear horror stories of people actually being kicked out. To hear you tell you story is like watching a train wreck... How do you get through your days. I bet you have a lot of complaints. Well if this gives you any piece of mind you have made me smile :). I hope the rest of your life is as good as this story. Please post more compliants so when I have a horrible day i have something to look forward to.
Sincerly,
Bob