I bought some shoes from their website in June. I sent them back the same day I received them as they were too big. they received them on the Monday as they were signed for I tracked the number. it's been 11 weeks and no refund. I have rang several times and left messages to which no one replies. I have sent 8 emails, after one that was threatening to take them to small claims court they replied and said they would refund me' asap. still no refund. disgraceful customer service I will not buy from them
again !
