Have been using Back Relief Elite for a couple years now. Not only did it totally clear up all my back and hip pain -- within 1/2 hour of my taking the first tablet! -- when not even a prescription for Percocet from the Dr. would eliminate my pain. I only have to take 1 in the morning and 1 before bed, and I'm painfree. Every time I've tried stopping taking it, the pain starts to come back within 24 hours. This is total proof that this product works.
I've given samples of Back Relief Elite to several friends and relatives with back or hip pain, and it's worked for the majority of them as well -- probably 8 out of 10 people. I think whether it works depends on what's the actual source of the pain. One guy even had his tailbone removed and was in terrible chronic pain, and the Dr. was about to put him on a morphine drip and he wouldn't have been able to drive or work, but when I gave him some of my Back Relief Elite to try, he said it took away about 80% of his pain and worked better than any prescription his Dr. had given him. He's able to function again and does not need to have the morphine drip now.
Shipping has always been slow, and I'm in the U.S. It's often taken several weeks to receive my product. This does not mean the company is a scam, and the products I've ordered always eventually arrived. I think they're probably understaffed for the amount of orders they get. Just make sure to order well in advance of running out, and be patient! Also, Jeff has always been good about emailing me back when I've contacted him in the past, so I haven't had any problems there.