To receive a refund from ZINGOW
The customer service number is [protected]
The company's number is: [protected]
- Irina is the customer service manager and her extension is -- 154
BEFORE CALLING CUSTOMER SERVICE, CALL YOUR BANK OR CREDIT CARD COMPANY and inform them as to what has taken place and give them zingow.com's office address and the owner's name:
ZINGOW
12335 Santa Monica Blvd. Suite 180
Los Angeles, CA 90025
The owner's name is : Gopinath Bhaskarpillai (although he goes by: Gobi)
Make sure to tell Irina or the customer service agent that you have informed your bank or credit card company of all their information and if they still refuse to refund your money... get the authorities involved!
COMPLAINT AND REFUND LETTER TO SEND:
ZINGOW representative told me had two coupons for the day to reduce the joining fee from $199.00 to $149.00. I told him I had to speak with my husband first. He told me he needed my credit card number to hold the coupon. I said it's just for holding the coupon right? He said yes and I trusted him. He went ahead and charged my card without my permission. I was also given false information regarding my income and my signature on a loan application being enough to have a hypothetical loan go through. I had even declined the Terms of Agreement after reading them on their website, which is where I saw they had charged my card already. We tried calling customer service repeatedly and there was no answer or we were disconnected. Then when I found the Cancellation Letter on their website, I had to go somewhere else to find their address. Their letter protects them from further litigation after they refund your money if it even happens. TO CANCEL WITH THEM THIS IS THE ADDRESS AND "THEIR" CANCELLATION LETTER YOU SEND. (I would check the site to make sure the letter hasn't changed, as they are scammy):
ZINGOW
12335 Santa Monica Blvd., #180
Los Angeles, CA 90025
Your Name
City, State, Zip
Your phone number
Dear www.zingow.com,
My name is "your full name" and I wish to cancel my membership.
l Member ID: xxxx
l Join Date: xx/xx/2017
l Username: your e-mail address
l Email Address: your e-mail address
I am mailing this letter via US Postal Service Certified Mail as required under the Terms of Use. I agree herewith to forever release www.zingow.com, and its affiliates together with their officers, directors, employees and owners, of any claims related to events prior to the postmark date of this letter. I further agree as a part of this release that I will no longer pursue nor request my credit card issuer for refunds or chargeback’s related to any transaction with www.zingow.com. This general release is in consideration for receiving the sum of $ 199.00 in immediately available funds by a check from you made out to me and sent Certified Mail via US
Postal Service to my address shown above within 30 days after you receive this letter.
Sincerely,
Your Signature
(Just go to their site, copy the letter, paste it into Word and print it, and mail it immediately CERTIFIED MAIL)
