This company is awful...they continue to take and additional $1 out of my account daily for whatever reason...i will report them to the BBB and try and get this resolved...I entered my address and phone number and when i printed my itenerary it had another address and phone number, they said they changed it and then i received an email stating it could not be changed...I had to purchase a specific seat because they don't give you an option to select a seat...they have taken an additional $30.75 out of my account...very displeased and will never use them again for anything.