I had a great experience with this company--buying swivel bar stools. The customer service rep who handled my order was very knowledgable and explained all the options (height relative to width requirements, that sort of thing), and helped me select the right stools given my counter dimensions. Everything went smoothly--the stools were delivered quickly and the arrival time was coordinated with me and tracked closely. The product is wonderful--very good quality. No complaints here! The stools were about $400 each.