I chose and ordered a floor arrangement for a funeral. I called a customer service rep. to inquire about the size of the arrangement and was told she really hadn'nt been asked that before. I should have known then that ordering was a mistake. I mentioned that an arrangment next to the one I wanted was 36" by 36", she suggested all floor arrangements were about the same size. The flowers at the funeral were unbelievably awful. It looked like someone totally unfamiliar with fkowers had stuffed them in a container. There were 2 orange roses sticking out at the front. I really wonder if the 100% guaranteed ofer will be honored. I also want the name of the local florist.
