Our box spring arrived dirty with a gash on one side. The delivery men called the warehouse representative to report the damage and the rep. offered us $100 to take the box spring as delivered. We agreed and were told the check would arrive in 4-6 weeks. After 6 weeks, we began calling customer service, the district manager, etc., but no one returned the calls. Eight weeks later, no check and no returned calls. We will end up picketing the store.
