I am an elite client and as such, please do yourself a favor and run away with your $7000 and invest it somewhere else. If you want to give matchmaking services a try, then investigate other companies where they truly hand select matches for you. This company is an expensive version of online dating (since they send you a profile along with a picture) and if you try to complain, they will tell you they have presented you with X number of profiles when these matches are no longer available, or perhaps they do not exist because these people are no longer clients. The company doesn't honor any refund requests. You do have the choice to make monthly payments and if so, you have the choice to stop paying them based on "fradulent" services and keep copies of all your suggested matches emails and take them to small claim court if Guillermo or Mr. Felix threathen you ruining your credit history if you stop paying. Matchmaking services are now more common and can be great service if you choose the right company with the right values and right intentions. Loook up their BBB ratings and you will see why they have a "F" grade.
