I CAN WELL IMAGINE WHAT THEY ARE LIKE WITH TOURISTS. THEY ARE A DANGEROUS COMPANY TO DEAL WITH AND THEY SIMPLY ARE DISHONEST. THERE IS NO QUESTION THAT THEY MISLED ME, WRITING DOZENS OF EMAILS TO SAY THAT THEY ARE CANCELLING MY CONTRACT WITH THEM AND THAT T H E Y W I L L R E T U R N T H E M O N E Y P A I D
T O T H E M B Y M E . AND THIS SIMPLY N E V E R H A P P E N E D ! THE ROYAL MAYAN AND ANY MAYAN IT SEEMS TO ME IF THEY ARE RUN BY THE GRUPO MAYAN ARE TO BE AVOIDED LIKE THE PLAGUE.
THEY PROMISED IN THEIR EMAILS THAT THEY WILL RETURN ALL MY MONEY PAID TO THEM AND THEY, IT APPEARS, NEVER HAD ANY INTENTION TO PAY BACK. ONCE THEY GET YOUR MONEY YOU NEVER SEE IT AGAIN. THE WAY THAT THEY SPEAK AND ACT IS CRAFTY AND FULL OF PROMISES AND THEN IN THE END THEY DON'T KEEP THOSE PROMISES. THEY WANTED ME TO SIGN A CONTRACT ONCE THEY PROMISED THE MONEY TO BE GIVEN BACK TO ME, SAYING THAT I WOULD NOT EXPOSE THEM IN ANY NEGATIVE WAY, AND JUST WAIT FOR THEM AFTER THAT, TO RETURN THE MONEY. WELL, THEY SERIOUSLY UNDERESTIMATE WOMEN, IT SEEMS, THINKING THAT THEY HAVE NO BRAIN AND TO GET THEIR MONEY BACK THAT THEY WOULD SIGN ANYTHING. WELL, OF COURSE, IF YOU HAD A PROPER ASSURANCE THAT THEY WOULD PAY BACK THE MONEY, EXCEPT FOR A FEW WORDS IN AN EMAIL, YOU WOULD DO IT, BUT THEY CLEARLY INTENDED TO DECEIVE ME, I BELIEVE, AND THAT IS NOT ON! I DON'T LIKE THEIR ATTITUDE EITHER. IT STINKS! THEY ARE RUDE AND TRY TO DISTRACT YOU IN ORDER TO HAVE IT THEIR WAY AND KEEP YOUR MONEY. THE LAW IN MEXICO IS NOT RESPECTED BY THEM AT ALL. THEY DO NOT ADHERE TO THE COOLING OFF PERIOD PROVIDED BY LAW IN MEXICO AND THEY GIVE YOU A KICK IN THE REAR END WITH THEIR BEHAVIOUR TOWARD YOU WHEN YOU GO FOR YOUR MONEY BACK. YOU GET NOTHING IN WRITING FROM DAY ONE, IT IS ALL SALES TALK AND LIES! WHEN YOU COME TO YOU REALISE THAT THEY ARE SELLING HOT AIR. AND IF YOU WANT TO SELL THE TIMESHARE YOU REALISE THAT IT HAS NO VALUE AND NOBODY WANTS IT IN THE FIRST PLACE. IF ANYTHING IS GOOD THEN AT LEAST YOU CAN SELL IT BUT NOT THEIR TIMESHAERE AND THEY DO NOT TAKE IT BACK EITHER! DOESN'T THAT ALL SPEAK FOR ITSELF. DEALING WITH THEM IS A NIGHTMARE EXPERIENCE. THEIR FREE BREAKFAST IS AN ENORMOUS CON. IN MY CASE I RECALL THE LAVISH MEXICAN SPREAD OF FOOD WITH THE COFFEE AND TEA COMING SEPARATELY SERVED BY A WAITRESS IN UNIFORM, BEARING THE POT OF COFFEE OR TEA, ON A SILVER PLATTER. AFTER DRINKING THREE CUPS OF COFFEE FROM THAT POT I WAS DEFINITELY HARDLY ABLE TO STAND UP! THEY CLEARLY DID NOT EXPECT ANYONE TO DRINK AS MANY CUPS AS I DID THAT MORNING, BUT SOMETIMES I DO TO "KEEP GOING" AND I WAS ALMOST ON THE GROUND! I HAD TO KEEP ON SITTING DOWN EVERY SO MANY FEET AND COULD NOT IN THAT CONDITION WORK OUT WHAT THEY HAD DONE. BUT I WAS MUCH WEAKER AND WEARIER AFTER THE COFFEE THAT MORNING THAN BEFORE! I BELIEVE AND NOT WITHOUT REASON THAT THAT COFFEE WAS LACED WITH A DRUG TO KEEP YOU SUFFICIENTLY DOZED UP SO THAT YOU WOULD BE TALKED INTO ANYTHING AND SIGN ANYTHING. MY MIND WAS NOT WORKING NORMALLY FOR SEVERAL HOURS AFTER THE COFFEE DRINKING EPISODE. I ALMOST DOZED OFF ALTOGETHER DURING THE "PRESENTATION". THAT WAS AFTER A FULL NIGHT'S SLEEP AND DEFINITELY WAS NOT LIKE ME AT ALL. UNFORTUNATELY WHEN A TOURIST TRAVELS FROM A FAR COUNTRY, THE U.K. IN MY CASE, AND IT IS A TEN HOUR FLIGHT, I THOUGHT THAT THIS WAS JET LAG. WELL, NO JET LAG WOULD DISABLE YOU FOR THOSE HOURS LIKE THAT. THEY ARE NOT TO BE TRUSTED. THE VERY REASON THAT THEY ARE IN MEXICO AND NOT IN THE U.S.A. ANYMORE HEADQUARTER WISE, SPEAKS FOR ITSELF! I CAN SEE THAT THEY HAVE BEEN TAKEN TO COURT A LOT IN THE USA! IF A COMPANY WANTS TO ACT UNLAWFULLY MEXICO THEN
SEEMS THE SOFTER OPTION BY A LONG SHOT. BEWARE OF THE GRUPO MAYAN! THEY ARE PROS AND THEY KNOW HOW TO "PULL THE WOOL OVER YOUR EYES". THERE ARE PLENTY OF REPS THERE AND THEY ARE LIKE HAWKS DESCENDING ON YOU WITH ALL THAT CONFUSING JARGON THEY USE. NOTHING IS CLEAR ABOUT THE WAY THAT THEY REPRESENT THEMELVES AND THEIR PRODUCT - IT IS MEANT TO BE THAT WAY, SO THAT YOU ARE IN A CLOUD FROM THE BEGINNING AND HAVING DRUK THEIR COFFEE OR TEA WHICH IS BROUGHT ON A SILVER PLATTER YOU ARE IN LULULAND FOR THE HOURS THAT THEY KEEP YOU THERE! ALL EXTREMELY WELL PREMEDITATED AND PLANNED. YOU HAVE BEEN WARNED!
VERA VICTORIA CHRISTOPHER, LONDON, ENGLAND
EMAIL: vicky.victor@hotmail.co.uk
I HAVE RECEIVED A COMMUNICATION FROM MS. ROSE REGARDING FURTHER NEGOTIATIONS BY TELEPHONE:
DEAR MS. ROSE,
I HAVE BEEN THROUGH ALL OF THAT BEFORE AND IT IS JUST A TIME WASTING OCCUPATION AS FOR AS I AM CONCERNED. I SHALL PURSUE WITH MY COMPLAINING AND EXPOSURE OF THIS MATTER
ON THE WEBSITES UNTIL SUCH TIME AS YOUR COMPANY IS WILLING TO PAY THE MONEY OWED DIRECT INTO MY ACCOUNT, IN FULL, INCLUDING MR. STEPHEN BOYD'S FEE OF THREE HUNDRED AND FIFTY POUNDS. WHEN YOU NEED TO KNOW MY BANK DETAILS JUST LET ME KNOW AND I WILL LET YOU HAVE THEM. THE ACCOUNT NUMBER HAS BEEN CHANGED. WHEN THE MONEY IS PUT THROUGH INTO MY ACCOUNT I SHALL BE HAPPY TO SIGN YOUR CONTRACT REGARDING NO MORE PUBLICITY REGARDING THIS MATTER ON THE WEBSITES ETC. UNTIL THEN I HAVE NO OPTION BUT TO CARRY ON THIS WAY AS SO FAR THE COMPANY HAS NOT BEEN TAKING THIS ISSUE SERIOUSLY AND TIME HAS NOT BEEN RESPECTED.
WISHING YOU A PLEASANT DAY,
YOURS SINCERELY,
VERA V CHRISTOPHER
P.S. MY EMAIL IS : vicky.victor@hotmail.co.uk
I WOULD JUST LIKE TO ADD THAT THE ONLY WAY "TO PUT THE ISSUE BEHIND US" AS MS. ROSE SUGGESTS IS TO PAY THE MONEY OWED AS SOON AS POSSIBLE IN FULL, AS SPECIFIED ALREADY. I HAVE SAID IN PUBLIC THAT WHEN THE WHOLE SUM OF MONEY OWED, PLUS THE LAWYER/ESCROW AGENT'S FEE THE MATTER CAN BE CLOSED, AS YOU WILL RECEIVE FROM ME THE CONTRACT YOU WISH TO HAVE SIGNED AS AN ASSURANCE THAT THERE WILL BE NO FURTHER PUBLICITY REGARDING THIS MATTER. OTHERWISE, I SHALL CONTINUE AS I HAVE STARTED AND NOT WASTE ANY MORE TIME AND ENERGY ON "NEGOTIATIONS" WHICH LEAD TO "DEAD ENDS". TIME IS TO PRECIOUS FOR THIS, MS. ROSE. AND IT WILL BE THREE YEARS SINCE THIS WHOLE EPISODE STARTED SOON IF YOUR COMPANY DOES NOT COME UP WITH THE GOODS|! i.e. MONEY OWED PAID IN FULL PLUS LAWYER'S FEE.
I JUST WANT TO ADD THAT I WAS LED TO BELIEVE THE LAST TIME WITH ALL THE EMAILS SENT AND AN ACCOUNT OF ALL THE MONEY RECEIVED BY THE GRUPOMAYAN FROM ME GIVEN TO ME IN WRITING IN FULL WITH A PROMISE OF REIMBURSEMENT THAT THAT WOULD HAPPEN SOMETIME LAST AUTUMN AT THE LATEST. THE WHOLE THING WAS DRAGGING ON BECAUSE YOUR COMPANY WAS WORRIED THAT I WOULD NOT SIGN AN ASSURANCE NOT TO GO PUBLIC ANYMORE WITH THE ISSUE OF THE DECEPTION AND RENEGING OF THE PROMISE TO REPAY ME ON YOUR PART.
IF THE COMPANY NOW WISHES TO PAY ME IT WILL SAVE YOU A LOT MORE EXPOSURE OVER THE INTERNET, ALTHOUGH THIS MATTER NEEDED TO COME OUT INTO TH PUBLIC ARENA. IF YOU ARE NOW SERIOUS ABOUT RESOLVING THE ISSUE PROPERLY AND FAIRLY I AM HERE WITH MY BANK DETAILS. YOU HAVE MY EMAIL AND I USE THE COMPUTER REGULARLY. THE CONTRACT CAN BE SIGNED AND RETURN TO YOU ONCE YOU HAVE PAID MONEY, ALL THE MONEY OWED INTO MY ACCOUNT.
YOU SHOULD CONSIDER YOURSELF FORTUNATE THAT INTEREST HAS NOT BEEN CHARGED ON THE MONEY TO BE RETURNED. I SHALL HAVE TO CHARGE THIS EXTRA MONEY IF THE ISSUE DRAGS ON MUCH LONGER.
THE BALL IS NOW IN THE GRUPOMAYAN COURT!
YOURS SINCERELY,
VERA V CHRISTOPHER
Just as I was going to go food shopping I had a telephone call from the Grupo Mayan last Saturday to say that they would like to "go halves" and pay into my account only half of the money by Friday. The rest would "be paid" after signing the settlement. How can you sign a settlement if nothing is yet settled!? When the money is paid in full then and only then is there scope to erase all comments on the internet. The last time that I erased all the comments to make the life of the Grupo Mayan easier and to show good will on my part led to their reneging on their promise! Well if they are now "transparent", as they say that they are, and "not playing games", as the claim not to be doing, then to put the money into my account is the least of their problems. They need to show that they are serious now! The signing of the settlement is not a problem on my part PROVIDED THAT I HAVE THE MONEY IN MY BANK ACCOUNT, ALL $4, 075 OF IT. After waiting for nearly three years to be stalling now and going by halves is ridiculous and opening myself up to a lot of reneging and problems! No, go all the way, Grupo Mayan, and you will not be sorry. Pay up what is owed NOW IN FULL and the matter will no longer remain unsolved. Transparent people who are not playing games just speak with their ACTIONS and pay what is owed without stalling. Then the rest of the issue is "plain sailing" and I shall automatically erase all the comments made as best as I can so that the matter can be finalised and finished. By the time you pay in the money in full the matter is almost concluded. IT IS NOT ROCKET SCIENCE JUST PLAIN SIMPLE COMMON SENSE.
I am sure that the readers who have been following this issue will agree with me!
I would like to respond to the Grupo Mayan Timeshare company.
Dear Ms. Rose,
As you know when you read the "Pissed Consumer" website as well as this one the only way that the Grupo Mayan can "help" me and help themselves is to come up with the goods, i.e. to put their money where their mouth is...in the my bank account in full, all the money owed to the last penny, and then your much valued contract to never expose the Mayan again can be signed by me and returned to you by email and by post, registered post, as requested. There is no need to become paranoid about exposure of your company, Ms. Rose. Since it has an official rating which is the lowest possible by the BBB there is nothing much to lose now! YOUR ONLY HOPE IS TO PAY UP AND DO SOMETHING CONSTRUCTIVE FOR A CHANGE WHICH WILL GIVE YOUR COMPANY SOME CREDIBILITY AGAIN. AS IT IS IT IS NOT REALLY REPUTABLE FOR THE RIGHT REASONS FOR MANY HOLIDAY MAKERS FROM THE U.S. AND ELSEWHERE.
Your comments were mostly ridiculous again...your manager is not doing the company many favours by getting you to write all that cow dung in public. It would be more profitable for you as a company to pay what you owe as indicated by yourselves the sum of $4, 075 in full and then to receive the contract from me which you have sent indicating that I shall not expose the truth about the company online or by any other means ever again. That is that. You are dragging out this matter believing that I shall somehow fade into the "aurora", or simply become exhausted from the hassle of pursuing what is rightfully mine, i.e. the money which the company took from me by misrepresentation, not to mention spiking the coffee enough to render your guest to the Mayan Palace indifferent and easy going, an easy prey for timeshare "vultures" to devour on the spot without great effort.
Well, the cheating game is over and I am not going to fall into that snare again. Your phone call of last Saturday, a week end day, by the way, when you should be having a good time with your family, is spent on giving me a ready written speech from your manager or whoever, instead of paying up what is owed and getting your signed contract sooner rather than later. It does not make sense to me at all. Last Saturday you used the Mayan tactic of speaking at me rather than to me. It is not appreciated, as I need to receive the money owed in full in order to send your agreement back to you signed by email and by post. This is the only way that the Mayan will get it. You have to pay me my money in full. You have my bank details and then your boss will not have to be paranoid about the company's reputation online. With the BBB assessing the Grupo Mayan as the lowest of companies here lies your problem - credibility. This you need to build up before demanding that people sign contracts with you before you have given them back their money. How can they sign settlements when there hasn't been one yet!? It does not make sense at all.
Please may I have Mr Moran, the owner of the company's email direct or telephone number to speak with him regarding this issue. I am sure that he has more sense than the manager you are working for...this matter cannot be resolved without full and final payment in full on the part of the Grupo Mayan. Then and only then, when the money is in my bank can we proceed to "settle" by signing the "settlement! This is only logical. Do not try to put the cart before the horse! It is not meant to be that way!
I am not libelling on line, I am simply writing the Truth for our readers and for you. You are aware of it but they are still to see how this story will end. Please do yourselves a favour and pay up what is owed. Then the matter can be resolved quickly and easily.
Thank you for your attention. Please do not forget to tell Mr. Moran that I would like to contact him.
Sincerely
Vera V Christpher
Dear Ms. Rose,
As usual your letter to me contains a whole lot of cow dung! It is complete and utter NONSENSE!
If your company genuinely and sincerely is making efforts now to resolve the issue of returning my money to me it is because I have decided to use the internet as a "medium" of communication. But if you are now sincere then paying back the money owed with the escrow's fee should prove NO PROBLEM. You have my bank details and all you need do is to deposit the money and I can sign the settlement immediately! If you expect me to do the same as last time and remove all comments from the internet waiting for you to show the same good will it will be as before, no money and all my efforts erased! then you will have to THINK AGAIN.
THE ISSUE IS VERY SIMPLE. ALL YOU NEED TO DO IS TO RETURN THE MONEY OWED IN FULL, NOT HALF WAY HOUSE ANY MORE! WE ARE GOING ALL THE WAY THIS TIME TO THE END! NO HITCHES AND NO CHANGING OF MIND, NO RENEGING, JUST PLAIN SIMPLE RETURN OF MONEY AND THE MATTER IS ALMOST FINISHED WITH MY SIGNATURE ON THE SETTLEMENT THEN AND ONLY THEN. NO MONEY, NO SIGNING OF "SETTLEMENT". YOU ARE ASKING ME TO SIGN A SETTLEMENT WHEN NOTHING IS SETTLED OR RESOLVED. ONCE THE MONEY IN FULL IS PAID I HAVE NOW SEVERAL TIMES IN PUBLIC, IN WRITING ON THE INTERNET SAID THAT I SHALL SIGN THE SETTLEMENT AND IT WILL BE SEALED AND DELIVERED AS REQUESTED BY YOU. EASY PEAZY! NOTHING TO WORRY ABOUT, MS. ROSE IT IS SIMPLE AS A, B, AND C.
Hoping that you will realise that the ball is in your court to return the money as promised by you over a year ago. I have promised to sign the agreement as soon as the money is in my bank account. There is nothing complicated about this matter at all. It is plain and simple. Why your company should be making a "song and dance" at this point in our negotiations is a mystery. Your turn to put your money where you mouth is has come up and all you have to do is to pay into my bank account the money owed as agreed. When the escrow asked you to do this the last time just before Christmas you simply backed out of the agreement and did not contact either himself or myself!/ The only reason why you are writing now is because we are online. Otherwise you would once again simply walk away from the issue as before!
The readers will need to have a look at the numerous emails sent to me from your company promising the return of my money. Would you like to let them see them!?
I have done my part and that is all that can be expected of me. There is nothing for me now to do. It is GRUPO MAYAN WHO NEED TO COME UP WITH THE PROMISED GOODS AND PUT THE MONEY OWED INTO MY BANK ACCOUNT WITHOUT DELAY AND WITHOUT DRAGGING THIS MATTER ON AS BEFORE.
Wishing you all the best, Ms. Rose.
Sincerely,
Vera V Christopher
P.S. If I this is all "libel-online", as you call it, then please take me to court for it. You have had nearly three years to do it so far!
Just a slight correction to my post, the sum owed is in £ (pounds) and it was meant to be written in US dollars only.
While I am online I would just like to add to my complaint online that the Grupo Mayan have persistently chosen not to email me direct and deal with this matter by paying what was agreed.
The telephone call that Ms. Rose refers to in her letter to me of three days ago via "The Readers" of the Complaints Board. Com was to propose that the G.M. pay only half of what is owed, then received the "settlement" from me and then pay the rest owed. But no one in his right mind signs a settlement when the matter has not been settled! This is a "barrel over which they will not put me over". The time has passed for me to be "put over a barrel", as they say in the U.K. thereby weakening my side of the bargain completely and leaving me exposed to be left with only half of my money returned.
I hope that the readers see my point and that they also see that the G.M. are deliberately seeking out "difficulties" to stall again and delay payment.
I have repeatedly said that this matter is a very simple one. The best way for the G.M. to proceed is to put their money where their mouth is, to pay into my bank account and duly received the settlement signed, sealed and delivered! By doing this they will make everyone sigh a huge sigh of relief, which we all deserve by now!
I HOPE THAT THE READERS SEE THE FOLLY IN DELAYING TO PAY AND THAT BY NOT KEEPING THEIR WORD THE G.M. ARE SHOWING THEMSELVES TO BE UNRELIABLE AND MANIPULATIVE.
Thank you for your time and understanding.
Vera V Christopher
