I was a former patient of DR Bhala until she left and now the ONLY dentist there at the Herndon branch is Dr Hu. I've just gotten a crown done and it was bad all the way. I told him and the assistant I'd some pain in the temporary crown put in and despite that he simply yanked out the temp. crown without giving me any warning! And after that, I insisted on getting an anesthetic but wait, isn't that the job of the dentist the ensure the patient's comfort level? I did say PAIN before anything started but yet my crown got yanked out without any warning? This was the first time I've had that much pain that tears were streaming down my eyes and I'd the 'sunglasses' to cover up the tears but if it weren't that painful I wouldn't have shed a tear. Never have I felt that much pain in the years I've visited ANY dentist in my whole life and this is one traumatic experience I won't forget. And on top of that, the front desk is completely incompetent. Its always a different person at the front desk and all the sudden your appointment gets switched without you knowing. So if you call this week and call again next week, you'll get two different people telling you two different timings for your appointment what the heck?! That's just non professional. There must be internal issues at this dentistry cause a year ago they used to have 3 other dentists and now its down to a newbie Dr Hu. I'm sure he's not going to be there for long. I would say DO NOT go to this dentistry. I'm done. I'll not be returning for sure after such a bad experience. And yes they aren't exactly cheap either...so go figure.
