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Brenny

Anytown, US
Registration date: Apr 14, 2010
0 helpful votes

Brenny’s comments

Apr 14, 2010
4:31 pm EDT
My husband and recently changed our cell phone numbers due to an out of state move. In the one week since our numbers changed, my husband has received several calls on his phone asking for another person. With every call he explained that the person they are looking for is not at this number and that possibly they had this cell phone number in the past. Each time he asked them to please make a note on that account and discontinue calling and using up his minutes. They ignored his request and have kept calling. When another call came this morning I called the number back and asked to speak with a supervisor. I spoke with 'James' who told me I'd have to fax information to him in order for the number to be removed from this account. He was quite rude. Of course this frustrated me and I told him to do his own homework and to call the cell phone company to confirm the number change and that the person he was looking for no longer had this number. I don't know what business this company is in but I'll tell you I'd go miles out of my way to avoid dealing with them.

Brenda from NC