The complaint has been investigated and resolved to the customer’s satisfaction.
Like other complaints listed here, a similar experience with Wings in Motion has just resulted in a chargeback in my favour.
Post ordering, the scenario played out like this:
1. Paid via PayPal (no buyer protection - careful)
2. No acknoledgement from vendor
3. Followup with vendor (multiple)
4. Finally receive an answer: product manufacturing is delayed...
