you can find pages and pages of complaints on this firm. .. you can under stand the will not be liked. collections is hard.. but you can be fair and understanding and they are not.. i know this because of my experience the last 4 years. Hellish.. yelling at me .. calling me bad names. . hanging up on me. - no allowing for a settlement. because the can get 25% no matter what. on on debt it stated at 3200.00 and i have paid back more then 13k.. yes.. you read that correctly .. 13k.. there is nothing i can do.. but keep tithing .. praying for grace. .. and i know God will get me debt free. i refuse to file bank o.. i know like a dork. eh? but part of the debt is mine and i do what pay it .. i just think you can collect a debt and just collect the debt not all the fees. and percents. especially if you have someone willing to do a settlement for less then the amt. due..( they have denied x4 . and refuse to put in writing shame shame.) Mr Gordon should be a shamed of his employees practice. - i can guarantee. there will be a day for Mr Gordon and his company .. they will look back on how they treated each an every one of us.. and feel that pain they have caused. .. and for what .. money .. like it will matter in the end.. so Mr Gordon. and company .. line your pockets with mine and the others hard earned money .. it will just pass through yours like a sieve... and back in to the hand of the righteous;