I leased a Pontiac Solstice and recently returned it with 24, 000 fewer miles than allowed. You can imagine my surprise when I received a bill for $1578.24 in excess wear and tear charges! They were so nit picking that I had to believe that they were charging me for the dirt left on the vehicle.
I too have leased many vehicles in the past with not one cent charged to me upon returning the car. This bank has truly found a profit center in excess wear and tear.
A couple of scrathes on one chrome wheel amounted to $764.64 to replace that wheel. The trunk was unlatched and the inspector claimed the trunk lid does not close all the way and they want $250.00 to "realign" it. I slammed it shut and fixed it immediately. Then they claimed my door had "prior repair, waves in panel and debris in paint." This car never was painted other than when it came off the assembly line. They waves in the panel and so-called debris in paint could not be detected by the dealer or myself. They also claimed the front bumper cover was "misaligned" and needed to be refinished for $250.00.
When my dealer called them to attest to these facts he was told in no uncetain terms that "this is not your battle to fight" and hung up on him. They also claimed to have offered me an opportunity for "early inspection." I never saw anything of the sort but I did see many offers for me to buy the car which I refused to do at the price they demanded. I suppose the only way to avoid these outrageous charges is to buy the car. They obviously don't want it back so they hit you over the head with these idiotic charges to force your decision.
My advice is to stay away from this company by all means. They are definitely a scam outfit. I will never lease a car or do any business with this bank again.
I also have an Acer 9410 and have slowly watched as the left and now the right side at the hinge has cracked. I'm afraid to close it for fear that it will be the last time I do so. What a piece of crap. Obviously Acer must know about this and refuses to deal with it. I'm considering fixing it myself if I can find reasonably priced parts. Anyone know where I can find the cover as well as new, more flexible hinges?
