I am one of the victims. Till the middle 0f February 2010, the speed was ok. The trouble started in in the end of February. The speed dropped to 50% and then to 25%. Imagine a download speed of 14 KBps for the subscribed speed of 64 KBps. Their customer service is lousy. With worse than school boy English, the customer care representative is trying to convince me that there is no drop in speed. If it is India, We can haul them in a consumer court. I do not know what to do here.
