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KC223

US
Registration date: Mar 15, 2010
0 helpful votes

KC223’s comments

My experience with Buckmasters is similar. I agreed to a five-year membership. And for two years, I even subscribed to Rack and GunHunter magazines. They called to see if I wanted to renew my subscription in Aug. 2009. I told them I did not want to renew. I began receiving invoices for a balance due for the magazines that I had clearly stated I did not want to receive. I called and tried to resolve this with a rude employee in their member services area. It still wasn't resolved.

Today, I finally spoke with a manager in member services. (This was after numerous calls to Buckmasters trying to find the right person.) He apologized and said the invoicing was likely an error and he would take care of it. (It's the same response others have received.) I canceled my membership and asked for confirmation in writing. Also, I called their customer service department and had my phone number added to their do-not-call list. Hopefully, that will eliminate future "mistakes" involving Buckmasters.