I wished that I would have looked at your comment before tonight. Because Home Depot and Rain soft are still running this scam on people. I to was promised a gift card and the sales person didn't know anything about it. Thank goodness my wife and I didn't buy this scam. This is worse then the old days with the snake oil sales men. The sales man was talking to us like we were to little kids and we had to buy it right now. At $7000.00 I'm not making that decision tonight but he wouldn't take no for an answer. I don't buy anything without looking into it first . But he showed us pictures of people in our area I don't think they were.But now Rain Soft has my information I just hope they don't bug us. But after 2.5 hours we got him to leave. I can't believe that Home Depot supports this kind of company that sells product thats doesn't work. But thats my opinion after reading complains about this company.