I have been unemployed and have tried working with Toyota Financial on getting an extension. I have spoken with several people in the organization and too have found them to be very rude, unhelpful. I have continued to try and work with Toyota Financial asking for an extension since I have just started a new job. I spoken to very rudely by one of the Customer Servive Reps who stated that unless I make my payment they would repossess my car. I tried explaining to the CS Agent that even while being unemployed I continued to make my payments so I cannot understand why they could not work with me until I can get my financial position in order. The CS Agent Rep. was rude, escalated his voice and was not willing to hear what I had to say. He further stated to me that my car would be repossessed tonight.
My car is one of the Recall Cars and in fact I was driving the car 8 hours from my home for a job interview and experienced the increased acceleration problem. Due to this problem I was involved in an accident and have still been unable to get the car recall problems fixed because Toyota Delerships do not have the parts to fix the issue.
We as Americans would think that with all of the problems Toyota is dealing with and the nondisclosure of the problems with these cars hey would be more than willing to work with the consumer.
If we as Americans can bail out all of the Banks, Insurance Companies (AIG), with us the taxpayers money you think that our Government would help all of us in our moments of crisis. After all we are not responsible for the shape the economy is in and we certainly did not expect to be unemployed. Many of us are having to relocate to other States to find jobs.
If all of the other car finance companies can work with the consumer why we can not get the same treatment from Toyota Financial.
This is my first time buying a Toyota and once I am in a better financial position I can guarantee you if will be the last Toyota Car I ever plan on buying.
The best is how many people have lost their lives because of the nondisclosure of the Toyota car defects.
In closing you would think that not only would Toyota Financial, Toyota Motor and the Government be willing to step in and help "Bail" us the American Taxpayers out of this financial distress we are in due to the ecomnomy. Are we the Taxpaying workers who have found themselves in the worst financial crisis of their lives not given he same opportunity as many Americans who the Government is helping save their homes from being Foreclosed on due to non payment. President Obama is trying to pass some legislation that will dictate to the largest Mortgage/Banking Firms to prevent them from foreclosing on homes. What about Obama passing legislation to assist car owners from having their cars repossessed. After all President Obama is preaching that he palns on creating more jobs for the unemployed. That sounds great but how does he expect us the working class report to work if we have no transportation.
If President Obama would like to see the unemployment rate go down he also needs to look at how allowing we the car owners to be able to keep our cars in order for us to work and stay off of the unemployment ranks.
Cathy - Louisiana
