AMEN! Very dishonest company!
The same thing has happened to me over and over again! I am wanting to get rid of Tmobile so bad, but they have you tied to them with the disconnect fees at $200 per line and we have 7 lines. I feel trapped and very violated. They are not to be trusted!
Very unethical company! Beware! I had the same thing happen to me
I have never seen a company rip off customers behind their back as much as TMobile! I cring each time I open my bill and see what is added on this time for no reason. My response is always "this was a promotional that you agreed to". I DID NOT! I feel like I am an ant taking on Godzilla! How do you fight such a big corporation? They always have their excuses and reasons and my bill has almost doubled this past year for no reason. I have talked and yelled until I am purple and they have us bound by a 2 year contract extension when we get a phone. This is so illegal! Some one needs to be on them and checking this "illegal activity" out.